Returns & Warranty Policies
Due to the personal nature of our products, we cannot accept returns on cloth diapers, training pants, inserts, doublers, or menstrual products. Other products are eligible within 30 days of purchase for a store credit equal to the original purchase price excluding our shipping charges to you. Returned items must be new, unused, unwashed, and in original packaging. Returned items will be inspected prior to store credit being given. “Clearance” items are FINAL SALE
If you received a "FREE", or "giveaway," item(s) along with the purchased item(s), all items must be forfeited in NEW condition at the same time for store credit to be given.
If you placed an order and wish to cancel it, you may do so before your order has shipping. After shipping, we cannot cancel your order. Orders requested to be cancelled incur a 5% cancellation/restocking fee to cover payment processing fees we are charged that are not refunded to us upon cancellation of an order.
In the case of a defective item, please contact us for instructions on how to file a claim under your specific brand's warranty.